Level365 is a provider of hosted Unified Communication as a Service (UCaaS) and provides services to small to medium enterprises between 5-500 employees. The company was established in 2009 as a cloud service provider offering voice, internet access, and hosted web applications. In 2015, we upgraded our voice platform to a full unified communications platform which enabled us to deliver full UC services to businesses hosted within the cloud.
Our management team has over 40 years of combined experience in enterprise IT, carrier voice services, and commercial broadband services. We bring this experience to the table every day for our client’s benefit. Also, we look forward to helping you in all areas of your business voice and unified communications needs.
James Johnston
James Johnston is the President and Founder of Level365. He is responsible for the strategic direction and the day-to-day operations of the company. Jim brings over 20 years of experience in early stage start-ups both in capital investment and adviser roles as well as part of the executive team in IT, Wireless and Internet sectors. He was the founder of NetSolutions, a regional commercial ISP and successfully led the growth and eventual acquisition by a Regional Bell Operating Company.
Sean Cheesman
Sean Cheesman is the founder and chief technologist of Level365. He is responsible for the architecture, design, and development of the network and managed services platform. Sean transforms the strategy and business objectives of Level365 into technology and oversees the technical staff of the company. He is focused on the technology needed to service clients and maintaining those services. Sean has over 20 years in IT, enterprise network architecture, and consulting.
Tom Burdick
Tom Burdick is the Chief Operating Officer of Level365. He has more than 12 years of experience in senior level sales and business development positions in leading telecommunications and service provider organizations. His previous roles spanned client acquisitions and channel management. He is responsible for the strategic direction of the sales team and driving direct and indirect sale channel activity. Tom holds a B.S. from Butler University and an M.B.A. from the I.U. Kelley School of Business.
Latest blog articles
Level365 Mobile Connect 3.0 for iOS is Here!
We are excited to announce the release of our updated Level365 Mobile Connect App for iOS, version 3.0. This update is now live and available in the Apple App Store. What’s New In This Version: Multimedia Messaging Service (MMS) – Include pictures, GIFs, Emoij’s, audio files, and videos in SMS and Group Messaging Group Messaging
Robocall and Spam Protection (Beta)
Robocall and Spam Protection is a framework within our platform that is designed to cut down on unwanted spam and robocalls. The platform uses number validation and STIR/SHAKEN interconnected standards for Caller ID authentication. Both STIR and SHAKEN are acronyms. STIR is Secure Telephone Identity Revisited, and SHAKEN is Signature-based Handling of Asserted Information using
Manage Multiple Office Locations with Site Manager Access
Site Manager Access is a great new feature for employees who need the ability to add or edit Users, edit MAC addresses, View Call History, or more. Site Manager Access is similar to an Office Manager but is limited to a designated group of users or applications within a company domain, like location or department.
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