About Us

About Us

Level365 is a provider of hosted Unified Communication as a Service (UCaaS) and provides services to small to medium enterprises with between 5-200 employees. The company was established in 2009 as a cloud service provider offering voice, internet access, and hosted web applications. In 2015, we upgraded our voice platform to a full unified communications platform which enabled us to deliver full UC services to business hosted within the cloud.

Our management team has over 40 years of combined experience in enterprise IT, carrier voice services and commercial broadband services. We bring this experience to the table everyday for our client’s benefit. We look forward to helping you in all areas of your business voice and unified communications needs.

Meet Our Team

James Johnston


James Johnston is the President and Founder of Level365. He is responsible for the strategic direction and the day-to-day operations of the company. Jim brings over 20 years of experience in early stage start-ups both in capital investment and adviser roles as well as part of the executive team in IT, Wireless and Internet sectors. He was the founder of NetSolutions, a regional commercial ISP and successfully led the growth and eventual acquisition by a Regional Bell Operating Company.

Sean Cheesman


Sean Cheeseman is the founder and chief technologist of Level365. He is responsible for the architecture, design, and development of the network and managed services platform. He transforms the strategy and business objectives of Level365 into technology and oversees the technical staff of the company. He is focused on the technology needed to service clients and maintaining those services. He has over 20 years in IT, enterprise network architecture, and consulting.

Tom Burdick


Tom Burdick is the Chief Operating Officer of Level365. He has more than 12 years of experience in senior level sales and business development positions in leading telecommunications and service provider organizations. His previous roles spanned client acquisitions and channel management. He is responsible for the strategic direction of the sales team and driving direct and indirect sale channel activity. Tom holds a B.S. from Butler University and an M.B.A. from the I.U. Kelley School of Business.

Latest Blog Articles view all

Guide To Upgrading Your Business Communications

In the market for a new business communications platform? There have been many changes in business voice communications within the last few years. For example, you no longer have to spend thousands of dollars in upfront capital expenditures (often $40k or more) for an onsite phone system and then still have to get monthly phone service from a traditional telecommunications service provider.

Traditionally, business phone systems required onsite equipment and connection through a local phone provider. In the past, there were not many choices for the service, and competition was also limited. Today, with the introduction of new innovations and technology, including the internet and the cloud, business communications is a whole new ballgame.

By c595928cdbe9fa24ffc6d0b19ace9cc1 7 February 2019 @ 15:00 0 comments

The Hidden Cost Of Onsite Phone Systems

Many companies think they are making a good “investment” when purchasing an onsite phone system but often overlook the hidden costs.  It’s not just high upfront costs, which can easily be $50,000 or more in upfront equipment, but it is also another system for your IT Department to update, manage and maintain.  There are yearly maintenance fees and potential upgrade costs for new equipment. In the long run, an onsite phone system is an investment that rarely pays off and costs far more than the initial upfront costs.  

By 8c165db84491027e42d4766b4c47874b 29 January 2019 @ 16:45 0 comments

3 Ways Cloud Computing Can Actually Protect Your Business

Cloud computing has completely transformed the way businesses operate. According to LogicMonitor’s Cloud Vision 2020: The Future of the Cloud Study, 83% of enterprise workloads will be in the cloud by 2020. Despite the many benefits cloud computing has to offer, there are still many businesses that hesitate to make the switch to the cloud for many reason, including security concerns.  Is your business still contemplating whether or not to make cloud computing part of your business strategy?  Here are some benefits of cloud computing including how it can actually help protect and make your business more efficient.

By c595928cdbe9fa24ffc6d0b19ace9cc1 22 January 2019 @ 14:36 0 comments

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