About Us

About Us

Level365 is a provider of hosted Unified Communication as a Service (UCaaS) and provides services to small to medium enterprises with between 5-200 employees. The company was established in 2009 as a cloud service provider offering voice, internet access, and hosted web applications. In 2015, we upgraded our voice platform to a full unified communications platform which enabled us to deliver full UC services to business hosted within the cloud.

Our management team has over 40 years of combined experience in enterprise IT, carrier voice services and commercial broadband services. We bring this experience to the table everyday for our client’s benefit. We look forward to helping you in all areas of your business voice and unified communications needs.

Meet Our Team

James Johnston


James Johnston is the President and Founder of Level365. He is responsible for the strategic direction and the day-to-day operations of the company. Jim brings over 20 years of experience in early stage start-ups both in capital investment and adviser roles as well as part of the executive team in IT, Wireless and Internet sectors. He was the founder of NetSolutions, a regional commercial ISP and successfully led the growth and eventual acquisition by a Regional Bell Operating Company.

Sean Cheesman


Sean Cheeseman is the founder and chief technologist of Level365. He is responsible for the architecture, design, and development of the network and managed services platform. He transforms the strategy and business objectives of Level365 into technology and oversees the technical staff of the company. He is focused on the technology needed to service clients and maintaining those services. He has over 20 years in IT, enterprise network architecture, and consulting.

Tom Burdick


Tom Burdick is the Chief Operating Officer of Level365. He has more than 12 years of experience in senior level sales and business development positions in leading telecommunications and service provider organizations. His previous roles spanned client acquisitions and channel management. He is responsible for the strategic direction of the sales team and driving direct and indirect sale channel activity. Tom holds a B.S. from Butler University and an M.B.A. from the I.U. Kelley School of Business.

Latest Blog Articles view all

The Level365 Story: Our Why

Every company has a story.  The backdrop of how it was founded, started, or evolved over time to become what it is today.  Often the origins tell of humble beginnings started out of someone’s garage; and Level365 is no different. Rather than a garage it was a small, cramped office meant ideally for one person, but occupied to the hilt by our three founders;  Jim, Tom & Sean.  

By c595928cdbe9fa24ffc6d0b19ace9cc1 16 November 2018 @ 15:45 0 comments

The Parallel Benefits Of SaaS and UCaaS

Although most companies don't think twice about using Software as a Service (SaaS), many companies hesitate to see the value of switching to Unified Communications (UCaaS) even though almost all of the benefits of using SaaS for software applications apply to using UCaaS for business communications.  Learn more about the growth and parallel benefits of both SaaS and UCaaS. 

By c595928cdbe9fa24ffc6d0b19ace9cc1 31 October 2018 @ 20:51 0 comments

Improving internal communications with Slack

We love Slack for improving internal communications. There we said it and we used the word love. Should we take it back? It's too late now. Is it perfect? No, but it helps our teams communicate. It allows people, projects, and tasks to move forward. It works well, and works for us.

By c595928cdbe9fa24ffc6d0b19ace9cc1 30 October 2018 @ 12:45 0 comments

Get a Hassle-Free Quote on Level365 UCaaS

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