About Us

About Us

Level365 is a provider of hosted Unified Communication as a Service (UCaaS) and provides services to small to medium enterprises with between 5-200 employees. The company was established in 2009 as a cloud service provider offering voice, internet access, and hosted web applications. In 2015, we upgraded our voice platform to a full unified communications platform which enabled us to deliver full UC services to business hosted within the cloud.

Our management team has over 40 years of combined experience in enterprise IT, carrier voice services and commercial broadband services. We bring this experience to the table everyday for our client’s benefit. We look forward to helping you in all areas of your business voice and unified communications needs.

Meet Our Team

James Johnston


James Johnston is the President and Founder of Level365. He is responsible for the strategic direction and the day-to-day operations of the company. Jim brings over 20 years of experience in early stage start-ups both in capital investment and adviser roles as well as part of the executive team in IT, Wireless and Internet sectors. He was the founder of NetSolutions, a regional commercial ISP and successfully led the growth and eventual acquisition by a Regional Bell Operating Company.

Sean Cheesman


Sean Cheeseman is the founder and chief technologist of Level365. He is responsible for the architecture, design, and development of the network and managed services platform. He transforms the strategy and business objectives of Level365 into technology and oversees the technical staff of the company. He is focused on the technology needed to service clients and maintaining those services. He has over 20 years in IT, enterprise network architecture, and consulting.

Tom Burdick


Tom Burdick is the Chief Operating Officer of Level365. He has more than 12 years of experience in senior level sales and business development positions in leading telecommunications and service provider organizations. His previous roles spanned client acquisitions and channel management. He is responsible for the strategic direction of the sales team and driving direct and indirect sale channel activity. Tom holds a B.S. from Butler University and an M.B.A. from the I.U. Kelley School of Business.

Latest Blog Articles view all

How Unified Communications Supports Your Entire Office

If you are looking to improve your entire office’s business communications, Unified Communications (UC) is the answer. UC provides your entire staff with mobility, flexibility, connectivity and real-time information.

By c595928cdbe9fa24ffc6d0b19ace9cc1 5 December 2018 @ 16:00 0 comments

How Technology Can Boost Your Business Communications

Many employers have started utilizing technology to enhance traditional office functions that improve overall business communication and collaboration.  For example, tools such as Google Sheets are used instead of paper bookkeeping or even Excel.  Slack is being used instead of email or instant messaging. Although saving time is a significant benefit of technology, it has proven to provide much more than just efficiency for routine tasks.

By 4da60ad4a91cab7d23e53328266953fc 29 November 2018 @ 16:09 0 comments

Win-Win: Our Experience with the Butler Internship Program

The city of Indianapolis is fortunate to be home to many fine institutions of higher education, such as: University of Indianapolis, Indiana University-Purdue University at Indianapolis (IUPUI), and Marion University to name just a few.  Though, at Level365, we have a special love for Butler University.  In addition to its being a cornerstone and integral part of the Indianapolis landscape; it has a beautiful, centrally located campus and a great basketball team with back-to-back Final Fours in 2010 & 2011. Our COO & Partner, Tom Burdick, and our President & Founder, Jim Johnston strategically seek Butler students that will accelerate the company vision forward.  However, without Butler University, Level365 may have never been...

By c595928cdbe9fa24ffc6d0b19ace9cc1 20 November 2018 @ 19:10 0 comments

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