About Us

About Us

Level365 is a provider of hosted Unified Communication as a Service (UCaaS) and provides services to small to medium enterprises with between 5-200 employees. The company was established in 2009 as a cloud service provider offering voice, internet access, and hosted web applications. In 2015, we upgraded our voice platform to a full unified communications platform which enabled us to deliver full UC services to business hosted within the cloud.

Our management team has over 40 years of combined experience in enterprise IT, carrier voice services and commercial broadband services. We bring this experience to the table everyday for our client’s benefit. We look forward to helping you in all areas of your business voice and unified communications needs.

Meet Our Team

James Johnston


James Johnston is the President and Founder of Level365. He is responsible for the strategic direction and the day-to-day operations of the company. Jim brings over 20 years of experience in early stage start-ups both in capital investment and adviser roles as well as part of the executive team in IT, Wireless and Internet sectors. He was the founder of NetSolutions, a regional commercial ISP and successfully led the growth and eventual acquisition by a Regional Bell Operating Company.

Sean Cheesman


Sean Cheeseman is the founder and chief technologist of Level365. He is responsible for the architecture, design, and development of the network and managed services platform. He transforms the strategy and business objectives of Level365 into technology and oversees the technical staff of the company. He is focused on the technology needed to service clients and maintaining those services. He has over 20 years in IT, enterprise network architecture, and consulting.

Tom Burdick


Tom Burdick is the Chief Operating Officer of Level365. He has more than 12 years of experience in senior level sales and business development positions in leading telecommunications and service provider organizations. His previous roles spanned client acquisitions and channel management. He is responsible for the strategic direction of the sales team and driving direct and indirect sale channel activity. Tom holds a B.S. from Butler University and an M.B.A. from the I.U. Kelley School of Business.

Latest Blog Articles view all

Why Should Your Company Move to a Unified Communications Solution?

The way companies conduct their everyday business functions has evolved over time. In the past, direct communication between employees and clients occurred primarily through a standard desk phone. With the advancements in technology, companies can now maintain a competitive edge by being mobile and flexible with their business communications.

By c8334b89a19e10cd86d8d744be215304 19 September 2018 @ 13:52 0 comments

The Evolution of Business Voice Service

There have been many changes in business voice service within the last few years.  One might even say there has been an evolution or maybe even a revolution within the industry from traditional onsite phone systems to VoIP to Unified Communications.

By c595928cdbe9fa24ffc6d0b19ace9cc1 14 September 2018 @ 17:30 0 comments

Compelling Events:  6 Reasons To Change Business Voice Service

Although no one would argue that your business communications are not important, it typically takes a compelling event before change happens.  New clients and customers usually contact your business by phone. Missed calls mean lost revenue, unhappy customers or both.  Your business communication needs are too important to leave to chance. However, most companies are not really eager to make a change to their business voice service unless there is a compelling reason to do so.  

By c595928cdbe9fa24ffc6d0b19ace9cc1 13 August 2018 @ 20:34 0 comments

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