Level365 is a provider of hosted Unified Communication as a Service (UCaaS) and provides services to small to medium enterprises between 10-500 employees. The company was established in 2009 as a cloud service provider offering voice, internet access, and hosted web applications. In 2015, we upgraded our voice platform to a full unified communications platform which enabled us to deliver full UC services to businesses hosted within the cloud.
Our management team has over 40 years of combined experience in enterprise IT, carrier voice services, and commercial broadband services. We bring this experience to the table every day for our client’s benefit. Also, we look forward to helping you in all areas of your business voice and unified communications needs.
James Johnston is the President and Founder of Level365. He is responsible for the strategic direction and the day-to-day operations of the company. Jim brings over 20 years of experience in early-stage start-ups both in capital investment and adviser roles and part of the executive team in I.T., Wireless, and Internet sectors. He was the founder of NetSolutions, a regional commercial I.S.P., and successfully led the growth and eventual acquisition by a Regional Bell Operating Company.
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Sean Cheesman is the Founder and Chief Technologist (CTO) of Level365. He is responsible for the architecture, design, and development of the network and managed services platform. Sean transforms the strategy and business objectives of Level365 into technology and oversees the technical staff of the company. He is focused on the technology needed to service clients and maintaining those services. Sean has over 20 years in IT, enterprise network architecture, and consulting.
Tom Burdick is the Chief Operating Officer of Level365. He has more than 12 years of experience in senior-level sales and business development positions in leading telecommunications and service provider organizations. His previous roles spanned client acquisitions and channel management. He is responsible for the sales team’s strategic direction and driving direct and indirect sales channel activity. Tom holds a BS from Butler University and an MBA. from the IU Kelley School of Business.
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Delivering reliable, quality service to customers is an essential aspect of our business. Not all business phones, VoIP, or Unified Communications as a Service (UCaaS) providers are created equal with regard to the quality of service. In fact, most providers have different standards, tools, platforms, or systems in place to ensure quality voice service. Some
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