Level365 is a provider of hosted Unified Communication as a Service (UCaaS) and provides services to small to medium enterprises with between 5-200 employees. The company was established in 2009 as a cloud service provider offering voice, internet access, and hosted web applications. Then in 2015, we upgraded our voice platform to a full unified communications platform which enabled us to deliver full UC services to business hosted within the cloud.
Our management team has over 40 years of combined experience in enterprise IT, carrier voice services and commercial broadband services. We bring this experience to the table everyday for our client’s benefit. Also, we look forward to helping you in all areas of your business voice and unified communications needs.
James Johnston
James Johnston is the President and Founder of Level365. He is responsible for the strategic direction and the day-to-day operations of the company. Jim brings over 20 years of experience in early stage start-ups both in capital investment and adviser roles as well as part of the executive team in IT, Wireless and Internet sectors. He was the founder of NetSolutions, a regional commercial ISP and successfully led the growth and eventual acquisition by a Regional Bell Operating Company.
Sean Cheesman
Sean Cheesman is the founder and chief technologist of Level365. He is responsible for the architecture, design, and development of the network and managed services platform. Sean transforms the strategy and business objectives of Level365 into technology and oversees the technical staff of the company. He is focused on the technology needed to service clients and maintaining those services. Sean has over 20 years in IT, enterprise network architecture, and consulting.
Tom Burdick
Tom Burdick is the Chief Operating Officer of Level365. He has more than 12 years of experience in senior level sales and business development positions in leading telecommunications and service provider organizations. His previous roles spanned client acquisitions and channel management. He is responsible for the strategic direction of the sales team and driving direct and indirect sale channel activity. Tom holds a B.S. from Butler University and an M.B.A. from the I.U. Kelley School of Business.
Latest blog articles
Chat & SMS Messaging: UCaaS Feature Focus
Communicate with co-workers instantly and text clients from your business phone number with Chat & SMS Messaging from Level365. Using our Web Portal allows you to maintain your professional identity with business contacts as you communicate. Also, you can use SMS and Chat Messaging from our mobile app, Level365 Mobile Connect, for iOS and Android.
Web Phone Client: UCaaS Feature Focus
The Web Phone Client from Level365 gives you the complete functionality of a desktop phone from your computer. This includes making and receiving calls, accessing voicemail, using Chat/SMS messaging, viewing call history, and more. Access this feature within the Level365 Web Portal. Simply login and click “Web Phone Client” at the top of the screen.
Video Collaboration: UCaaS Feature Focus
Unifed Communications as a Service (UCaaS) from Level365 comes with so many great features that will streamline your organization’s communication. Today, we’re highlighting Video Collaboration. Why Video Collaboration? As organizations become increasingly virtual with remote staff and geographically distributed offices, tools like Video Collaboration can help strengthen overall communications. Video allows the benefit of non-verbal
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