Unified Communications (UC) is the integration of enterprise communication services via a common platform that improves, enhances and facilitates better overall connectivity, information and end-to-end solutions. UC service enable users to manage their communications from one platform rather than separately.
The value of UC is improved productivity through connectivity, real-time information, collaboration, flexibility and mobility. The need for UC is being driven by businesses who need more than just business phone service. While there is still the need for calling, UC offers a platform that integrates other communications along with voice.
Examples of UC include the ability to make and receive calls from your office phone number from either your computer or mobile device for a unified experience no matter what device you’re using. Non-voice examples include text or chat, cloud faxing and integrated messaging including voicemail-to-email.
Work anytime, anywhere. You are no longer tied to the office for voice calls or other UC platform functionality. Support your field workforce with communication tools that increase productivity. Provide flexible options for onsite staff to work remotely from time-to-time.
Features that support Mobility:
No need to buy and maintain a separate phone systems. Connect multiple business locations under a single UC platform rather than having a separate phone system at each location. Allows for some centralization and efficiency. Calls can easily be transferred between office location.
Features that support Flexibility:
No system capacity issues. Expand as you grow without adding expensive equipment or maintenance costs. We host your phone system in the cloud and maintain the equipment so you can worry about your business and not your phone system.
Features that support Scalability:
Ability to connect and integrate with CRMs, Help Desk applications and ERP systems. Gain access to a full sales and automation platform to improve your team’s productivity.
Features that support Connectivity:
Month-to-month service with no long-term contracts. We earn your business every month and if we don’t there are no strings attached. Low upfront costs that are typically 10-20% of traditional phone system since there is no onsite switching equipment to purchase. Simple and predictable monthly pricing. Lowered overall TCO and no maintenance costs.
Features that support Affordability:
Please fill the contact form and our team will reach out to you to arrange a time that is convenient for you to discuss your needs and requirements.