An open plan workspace is a great way to foster collaboration between employees in your organization. They create an open culture in your organization-- perfect for the modern workforce. However, an
Perhaps you've heard the buzz surrounding Unified Communications as a Service, or UCaaS. It centers around the telecommunications industry, mobility, flexibility, integration, information.
Are you unable to support your growing, diverse, and remote teams with your existing business phone system? Do you lack features that would help improve your communications such as being able to make
In order to answer the question “How Does Unified Communications Work?”, it first helps to take a step back to understand some history. How do business phone systems and VoIP work? With that context
Is your business phone system near the end of its useful life? If there are signs such as intermittent issues with the service, not being able to make outgoing calls, issues receiving incoming calls,
Let's explore the key differences between Unified Communications as a Service (UCaaS) and Business VoIP. If you aren't familiar with UCaaS, check out our "Ultimate Guide to UCaaS". VoIP stands
In America, women make up over 50% of the workforce. Despite this, women account for less than 20% of jobs in the American tech industry. Why is this? Among other reasons, it all starts at a young
Retaining customers with high-quality customer service is just as important as gaining new customers. As a matter of fact, a 2018 Forbes article on the importance of customer service cited
Why waste time dialing? With the Level365 Click-to-Call Google Chrome extension, you can make calls on your desk phone with just a click of your mouse instead of dialing a phone number. What
In the market for a new business communications platform? There have been many changes in business voice communications within the last few years. For example, you no longer have to spend thousands of
When looking for corporate office space to accommodate our growing team a few years back, we knew we wanted something with character. Additionally, we looked for an open floor plan that fostered
There are vast differences between the business phone systems of today and those from just a few years ago. Specifically, there are a lot of key differneces between UCaaS and onsite phone systems.