Safeway Logistics Improves Efficiency with Move to Level365
The Transportation and Logistics services industry has experienced tremendous growth in the last few years. One company that has been a part of this growth is Safeway Logistics. Safeway Logistics has been serving the specialized product industry since 1969. The company focuses on moving, handling and warehousing high-value products or items that require specialized handling. Safeway Logistics is dedicated to managing the supply chain for special products through various programs such as FTL, LTL, specialized flatbed, international containers, air freight, warehousing, inventory management, reverse logistics, consolidation, rollouts, on-site storage containers, and other value-added services
"Compared to our previous onsite system, Level365’s platform has several advantages. The biggest advantage is we no longer have to wait or pay to make simple changes. We have saved thousands of dollars over the last few years. There are also more features and functionality like the Mobile App that allow us to make and receive calls virtually anywhere. Their ongoing technical support is outstanding. "
Blake Andrews | VP Operations
Cost Savings: Internal changes to the phone system can be made without incurring any additional costs. The company no longer incurs any maintenance fees as all ongoing maintenance and upgrades are managed and handled by Level365.
Time Savings: Changes can be performed “on-demand” via the Level365 Web Portal. Ongoing technical support is included, and Level365 answers support phone calls within 15 seconds or less on average.
Connectivity Incoming calls are now handled more efficiently. With the Level365 Mobile App, Safeway employees, not at their desk, have the flexibility to receive and make calls from their mobile phone using their business phone number.
Flexibility: Safeway recently added a Fort Wayne, IN location and was able to connect this location to the same platform as the Indianapolis headquarters. There was no need to purchase a separate phone system. Calls can be transferred between offices by only dialing an extension making it very efficient.