Learn how to improve efficiency and increase collaboration with your existing Level365 service. There are many features included with Level365’s Unified Communications service that help teams connect anytime, anywhere. Below are a few of our team’s favorites:
Level365 Mobile App
Our mobile app, Level365 Mobile Connect, offers you the flexibility to stay connected even when you are out of the office. Make and receive calls from your work phone number on your mobile device, access voicemail, and much more. Available for iOS and Android devices.
➡️ Learn more about using Level365 Mobile Connect.
Web Phone: Use Your Computer As Your Phone
The Level365 Web Phone within our Web Portal allows you to essentially turn your computer into your desk phone. The Web Phone makes it very convenient for those who don’t have a desk phone, are on the go a lot, or simply prefer using their computer over a desk phone. Use your computer as your phone to access voicemail, make & receive calls, send chat messages, view call history, and more. Another option is the new Level365 Softphone Pro, which also allows calling from your computer but also includes more features such as auto answering and answering or ending calls using your headset.
➡️ Learn more about using the Level365 Web Phone.
Video Collaboration & Screen Sharing
Improve communications, collaboration, and efficiency with our new Video Collaboration & Screen Sharing solution. This service is included as part of your Premium UC subscription. Each user has access to Video Collaboration where you can invite other participants to join via email for real-time collaboration. Video Collaboration is best for internal meetings with up to 16 participants, group chat and screen sharing all included.
➡️ Learn more about using Video Collaboration & Screen Sharing.
With our voicemail service, you can access your messages from anywhere. Like a traditional voicemail, you can listen to messages through your desk phone. However, you can also see and listen to them from your cell phone or desktop using the Level365 Mobile Connect App and Web Portal. Another great way to get your Voicemail messages is by having them sent to your email with text transcription powered by Google Cloud Speech-to-Text .
➡️ Learn more about setting up Voicemail-to-Email in this support article.
Chat & SMS Messaging
Level365 offers Chat and SMS through our Web Portal and Mobile Connect App improving efficiency and collaboration. The service includes chat that allows you to message teammates within your domain from either the Web Portal or Web App. For a nominal fee per month, SMS allows sending messages to any SMS enabled phone number such as a client’s mobile phone number.
➡️ Learn more about Chat & SMS Messaging.
Click-to-Call Chrome Extension
The Level365 Click-to-Call for Google Chrome integrates your Level365 UC into Chrome to allow click-to-dial functionality. Just click a number from a website or email while using Google Chrome and the number will dial automatically on your desk phone. Although click-to-call is currently available within the Level365 Web Portal, this extends the functionality to other places on your computer while using Chrome.
➡️Learn more about using Click-to-Call.
Never miss a call with Simultaneous Ring. Set answering rules that allow multiple devices to ring at ther same time such as your desk phone and mobile phone. Answering rules allow you to define how you want calls to be handled. For example, you could have it simultaneously ring your desk and mobile phone or forward to a colleague or go directly to voicemail. Combined with Time Frames, you can define different call flow logic for different times of day or week.
➡️ Learn more about setting up Simultaneous Ring in this support article.
Need help or have questions? Visit our Support Site for articles, FAQs, user guides, and ways to contact us.
Ready to Learn More? Attend an Upcoming Training Webinar.
Get the most out of your Level365 service with tools that improve communications and collaboration. Join a 30-minute live Webinar on using the most popular advanced features of the Level365 Web Portal and Mobile App including our new Video Collaboration & Screen Sharing solution. Unable to join live? Watch an on-demand replay here.
Level365 offers a complete Unified Communications as a Service (UCaaS) solution with enterprise voice that is customizable and scalable for your business. Our service seamlessly integrates communication among desk phones, computers, and mobile devices to improve efficiency and collaboration. The UC platform extends beyond voice communications with Unified Messaging, Presence, Chat/SMS, Video Collaboration, Cloud Faxing, CRM Integrations, and more.