Unified Communications as a Service with Enterprise Voice
Our service is a low, predictable monthly subscription per month. It includes features for seamless integration among devices; Desk Phones, Computers, and Mobile devices. The service is month-to-month with no required long-term contracts and includes ongoing support. We handle transitioning your service, porting your phone numbers as well as ongoing upgrades and maintenance.
INTEGRATION AMONG DEVICES
NO REQUIRED LONG-TERM CONTRACTS
INCLUDES ONGOING SUPPORT
TRANSITIONING YOUR SERVICE
PORTING YOUR PHONE NUMBERS
UPGRADES AND MAINTENANCE
simple pricing & great features
Customized service, no required long-term contracts and ongoing support included!
More Than 100 Users? Contact Us for Enterprise Pricing.
FEATURES INCLUDED IN SERVICE
Desk Phone
Company features include an auto-attendant, ring groups, E911, local numbers, and music-on-hold.
Web App
The power of UC is brought to your computer. Just like a phone on your desk, our Web App gives you the complete functionality of a desktop phone from your computer.
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Voicemail – View, listen, download
Mobile App
Video with Collaboration
Video with Collaboration is a video conferencing platform included with our service* that lets you conduct video or audio-based meetings from your computer using the Level365 Web App.
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Up to 25 Participants
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Screen Sharing
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Group and Private Chat
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Record Meetings
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Dial-in Number Access 20
* Video with Collaboration service is currently available in Beta for no additional charge for existing Level365 customers but must first be authorized by your company. Click here to request Beta participation for your company.
Need Specific Pricing For Your Business? Get A Hassle-Free Quote Now!
AVAILABLE SERVICE ADD-ONS
TWO-WAY LISTED NUMBER
$10 / month per number
TWO-WAY LISTED NUMBER
Your main two-way listed number
that is E911 compliant and connected
to your Auto Attendant.
Direct Inward Dial (DID)
$1 / month per number
Direct Inward Dial
Direct inward dial number allows for direct dialing rather than having to dial the main number and then an extension.
Call Recording
$30 / month
Call Recording
Includes up to 5,000 minutes of recording per month and a 30-day retention period. Additional minutes over 5,000 in a 30-day period are $0.001 per minute.
Conference Calling Bridge
$15 / month
for 500 minutes
Conference Calling Bridge
Additional minutes at $0.029 per minute per participant. Maximum of 20 attendees per bridge.
Toll-free Calling
$2 / month
+
$0.039 / per minute
Toll-free Calling
Allow your customers and prospects to reach you without them having to pay. Domestic calls only.
Call Center as a Service
$15 / month per agent
+
$0.029 / per minute
Call Center as a Service
Automated call distribution, customized routing, call queues, reporting, and metrics. Supervisors have a simple, integrated real-time view with automated and customized reporting. Call Recording and CRM Integrations are also available. Learn more now!
Remote Call Forward
$15 / month
+
$0.03 / per minute
Remote Call Forward
Incoming calls are automatically forwarded to a location as an inbound-only feature. It allows you to maintain a telephone number from a geographic location other than your forward location.
Cloud Faxing
$15 / month
Includes 250 pages
Additional pages at
$0.025 per page
Cloud Faxing
Our cloud faxing solution allows you to send and receive faxes from multiple sources while eliminating the need for dedicated and expensive phone lines.
Fax ATA
$30 / month. Includes 1,000 pages; additional pages at $0.025 per page + $199 one-time equipment purchase
Fax ATA
A solution that supports analog fax machines to eliminate the need for dedicated and expensive phone lines from other providers. Our Fax ATA supports HTTPS fax connections and multifunction printers (MFPs) that easily integrate with our platform.
Virtual Voicemail
$5 / month
Virtual Voicemail
This is an additional voicemail box for departments or users who do not need a dedicated extension.
Level365 Softphone Pro
$5 / month per user
Level365 Softphone Pro
An easy-to-use interface to make and receive calls from your computer. The service is powered by software on your computer, which allows the softphone to load automatically upon logging in. Auto-answer and answering or ending calls from your headset are available. Available for Windows and Mac. Learn more.
SMS & MMS
$2 / month
per number
SMS & MMS
Text clients from our Web App or Mobile App from your business phone number and maintain your professional identity as you communicate. Send images, audio, or video. SMS requires a DID Number.
Basic Service for common areas: Conference Rooms, Break Rooms, etc.
$15 / month
+ $0.029 per minute
Basic Service for common areas: Conference Rooms, Break Rooms, etc.
Service for common areas such as lobbies, conference rooms, etc. No Voicemail, Web Phone, or Mobile App available. $0.029 per minute.
CRM Integrations
Several Available Options
CRM Integrations
Options include CRM Connect Lite for Chrome, a free plug-in that offers screen pops and click-to-call, Level365 CRM Connect Pro, a Windows-only service, or Tenfold. Learn more.
UC Paging
$15 / month
+ one-time equipment purchase + professional installation
UC Paging
Our UC Paging & Intercom solution offers wideband IP Voice Paging Adapter & Bell Scheduler for Integrating Legacy Analog Amplifiers. Professional installation pricing varies and is required.
Do you need a solution for your Call Center or Support Team? Learn more!
We are continually releasing new features and making usability improvements to existing features. Since our service is cloud-hosted, we can deliver new features to all of our clients without requiring them to add additional hardware, software, or equipment. Read more about our latest new features release.
Get a Hassle-Free Quote on Reliable Business Voice Service!
Please fill the contact form and our team will reach out to you to arrange a time that is convenient for you to discuss your needs and requirements.
- Voicemails can be accessed from your phone and our UC app. Control how your voicemails are archived and deleted.
- Have your voicemails sent as email attachments.
- Read your voicemails. Speech-to-text conversion powered by machine learning from Google.
- Directs callers to the correct person, area, or call group.
- Have your mobile phone ring when away from your desk and with call announcement, decide if you want to take the call.
- Never miss a call! Ring all of your devices and your mobile at the same time.
- Make and receive calls from your computer using a USB or Bluetooth headset or by using the microphone within your computer, where available.
- Have your voicemails transcribed to text and sent to you in email as well viewable in the portal.
- Chat with your co-workers is included for no additional cost. SMS must be enabled and there is a nominal fee per month per user.
- Why waste time dialing? The Level365 Click-to-Call Google Chrome Extension integrates your Level365 UC into Chrome to allow click-to-call functionality.
- Improve communications, collaboration, and efficiency with our video conferencing solution. Conferences with up to 25 participants and Webinars with up to 100 attendees. Option for recording, group chat, and screen sharing available.
- Answering rules allow you to define how you want calls to be handled. For example, you could have it simultaneously ring your desk and mobile phone, forward to a colleague, or go directly to voicemail.
- Allows you to route incoming calls to a specific group.
- View real-time presence status to know if someone is currently on the phone or available.
- Make and receive calls from your office phone number using your mobile phone
- Voicemails can be accessed from your desk phone, Web App, or Mobile App.
- Ability to view your current answering rules.
- Ability to view users who are a call, available, and those logged into the Web App.
- Chat with your co-workers is included for no additional cost. SMS must be enabled and there is a nominal fee per month per user. MMS (GIFs, Emojis, audio files, or videos) is available for both Chat and SMS.
- Includes 500 minutes per month for dial-in meeting participants. Additional minutes are $.029 per minute.
