Pricing & Features

Unified Communications with enterprise voice

Our service is as low as $20 per month per user. It includes features for seamless integration among devices; Desk Phones, Computers and Mobile devices. The service is month-to-month and includes ongoing support. We handle transitioning your service, porting your phone numbers as well as ongoing upgrades and maintenance.

Integration among devices

month-to-month service

includes ongoing support

transitioning your service

porting your phone numbers

upgrades and maintenance

Virtual User

$20 / mo

Unlimited Calling
No Desk Phone

Professional

$28 / mo

Unlimited Calling, VM
20+ users

Small Business

$35 / mo

Unlimited Calling, VM
1 to 19 users

Compare Plans

Features Included with Service

Desk Phone

Company features included:
Auto Attendant, Call Groups, E911, Local Numbers, Paging Groups, and Music On Hold.

Unlimited Local calling
Unlimited Domestic Long Distance
Voicemail
Voicemail-to-Email
Voicemail Transcription
Caller ID
Call Waiting
Call Forward
Call Park/Hold
Call Transfer
3-Way Calling
Auto Attendant
Find Me/Follow Me
Simultaneous Ring
HD Calling
Multiple Device on a Single Extension
(Web Portal & Mobile App)

View training videos for using your Desk Phone service

Web Portal

The power of UC brought to your computer. Just like a phone on your desk, our Web Portal gives you complete functionality of a desktop phone from your computer.

Web Phone Client: Make and receive calls from your computer using a USB or Bluetooth headset or by using the microphone within your computer, where available.
Voicemail – View, listen, download
Voicemail Transcription
Chat
Click-to-Call (Login using your Web Portal login and password to access this feature. View full set-up instructions here.)
Answering Rules (set and change)
Contacts – view, add and edit
Call Queues – view
Presence Status
Call Metrics
Attendant Console

View training video for using your Web Portal and Mobile app.

Mobile App

The DialTone by Level365 mobile app brings the power of UC to your mobile device. Available for iOS and Android.

Mobile Phone Client: Make and receive calls from your office phone number using your mobile phone
View Call history
Voicemail – View, listen
Voicemail Transcription
Answering Rules – view
Contacts – view, add and edit
Presence Status

View training video for using your Web Portal and Mobile App.

Additional Add-ons available

Two-way listed number

$10 / mo

Your main two-way listed number that is E911 compliant and connected to your Auto Attendant.

Direct Inward Dial (DID)

$1 / mo

Direct inward dial number. Allows for direct dialing rather than having to dial a main number and then an extension.

Call Recording

$30 / mo

Includes up to 5,000 minutes of recording per month and 30-day retention period. Additional minutes over 5,000 in a 30-day period are $.005 per minute.

Conference Calling Bridge

$15 / mo
for 500 minutes

Additional minutes at $.029 per minute. Maximum of 20 attendees per bridge.

Toll-free Calling

$2 / mo
+
$0.039 / per minute

Allow your customers and prospects to reach you without them having to pay.

Call Center Queue

$30 / mo

Includes automated call distribution, reporting and metrics.

Remote Call Forward

$15 / mo
+
$0.03 / per minute

Incoming calls are automatically forwarded to a location as an inbound-only feature. Allows you to maintain a telephone number from a geographic location other than your forward location.

Cloud Faxing

$15 / mo
Includes 250 pages

Additional pages at
$0.25 / per page

Our cloud faxing solution allows you to send and receive faxes from multiple sources while eliminating the need for dedicated and expensive phone lines.

Virtual Voicemail

$5 / mo

Additional voicemail box for departments or users who do not need a dedicated extension.

SMS

$1 / mo
per number

Text clients from within the Level365 Web Portal from your business phone number and maintain your professional identity with business contacts as you communicate.

Business Systems Integrations

Contact Us

We have several customized solutions available. Contact us at 1-800-590-2568 so we can help determine which solution best fits your needs. https://www.level365.com/contact-us/