Unified Communications with enterprise voice
Our service is as low as $20 per month per user. It includes features for seamless integration among devices; Desk Phones, Computers and Mobile devices. The service is month-to-month and includes ongoing support. We handle transitioning your service, porting your phone numbers as well as ongoing upgrades and maintenance.
Integration among devices
month-to-month service
includes ongoing support
transitioning your service
porting your phone numbers
upgrades and maintenance
Virtual User
$20 / mo
Unlimited Calling No Desk Phone
Professional
$28 / mo
Unlimited Calling, VM 20+ users
Small Business
$35 / mo
Unlimited Calling, VM 1 to 19 users
Features Included with Service
Desk Phone
Company features included:
Auto Attendant, Call Groups, E911, Local Numbers, Paging Groups, and Music On Hold.
- Unlimited Local calling
- Unlimited Domestic Long Distance
- Voicemail
- Voicemail-to-Email
- Voicemail Transcription
- Caller ID
- Call Waiting
- Call Forward
- Call Park/Hold
- Call Transfer
- 3-Way Calling
- Auto Attendant
- Find Me/Follow Me
- Simultaneous Ring
- HD Calling
- Multiple Device on a Single Extension
(Web Portal & Mobile App)
View training videos for using your Desk Phone service
Web Portal
The power of UC brought to your computer. Just like a phone on your desk, our Web Portal gives you complete functionality of a desktop phone from your computer.
- Web Phone Client: Make and receive calls from your computer using a USB or Bluetooth headset or by using the microphone within your computer, where available.
- Voicemail – View, listen, download
- Voicemail Transcription
- Chat
- Click-to-Call (Login using your Web Portal login and password to access this feature. View full set-up instructions here.)
- Answering Rules (set and change)
- Contacts – view, add and edit
- Call Queues – view
- Presence Status
- Call Metrics
- Attendant Console
View training video for using your Web Portal and Mobile app.
Mobile App
The DialTone by Level365 mobile app brings the power of UC to your mobile device. Available for iOS and Android.
- Mobile Phone Client: Make and receive calls from your office phone number using your mobile phone
- View Call history
- Voicemail – View, listen
- Voicemail Transcription
- Answering Rules – view
- Contacts – view, add and edit
- Presence Status
View training video for using your Web Portal and Mobile App.
Additional Add-ons available
Two-way listed number
$10 / mo
Your main two-way listed number that is E911 compliant and connected to your Auto Attendant.
Direct Inward Dial (DID)
$1 / mo
Direct inward dial number. Allows for direct dialing rather than having to dial a main number and then an extension.
Call Recording
$30 / mo
Includes up to 5,000 minutes of recording per month and 30-day retention period. Additional minutes over 5,000 in a 30-day period are $.005 per minute.
Conference Calling Bridge
$15 / mo
for 500 minutes
Additional minutes at $.029 per minute. Maximum of 20 attendees per bridge.
Toll-free Calling
$2 / mo
+
$0.039 / per minute
Allow your customers and prospects to reach you without them having to pay.
Call Center Queue
$30 / mo
Includes automated call distribution, reporting and metrics.
Remote Call Forward
$15 / mo
+
$0.03 / per minute
Incoming calls are automatically forwarded to a location as an inbound-only feature. Allows you to maintain a telephone number from a geographic location other than your forward location.
Cloud Faxing
$15 / mo
Includes 250 pages
Additional pages at
$0.25 / per page
Our cloud faxing solution allows you to send and receive faxes from multiple sources while eliminating the need for dedicated and expensive phone lines.
Fax ATA
$30 / mo
We can also support analog fax machines with our Cloud Faxing solution to eliminate the need for dedicated and expensive phone lines. Our Fax ATA supports HTTPS fax connections that allow fax machines and multifunction printers (MFPs) to easily integrate with our platform.
Virtual Voicemail
$5 / mo
Additional voicemail box for departments or users who do not need a dedicated extension.
SMS
$1 / mo
per number
Text clients from within the Level365 Web Portal from your business phone number and maintain your professional identity with business contacts as you communicate.
CRM Integrations
Contact Us
We have several customized CRM solutions available. Contact us by filling out this form, so we can help determine which solution best fits your needs: www.level365.com/contact-us
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