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Webinars

Learn the ins and outs of your new UC service.


Upcoming Live Webinars

Getting Started Webinar for All Users

Brand-new to our service? This is the session for you. Join a member of our team for a live, bi-weekly webinar where they’ll cover the basics of getting your service set up and configured. 

 

We will cover voicemail-to-email, voicemail transcription, answering rules, call history, chat, and more. A brief overview of our Web Phone client, Mobile App, and support resources will also be provided. This webinar takes place every other Wednesday at 2 PM EST. Ready to learn today? Watch it on-demand here or below.

Getting Started Webinar for Office Managers

This Webinar will provide information, resources, and knowledge to those who have “Office Manager” access with Level365 service.

 

Learn more about the options you have with our service that can help better support your internal team. This webinar takes place once a month, on the first Wednesday of the month. Don’t want to wait? Watch the on-demand webinar here or below.

pre-recorded Webinars

Pre-Recorded Webinar for All Users: Getting Started with Level365 Service

Unable to catch a live Webinar? No problem!

This On-Demand video covers the basics of getting your Level365 service set up and configured in the Level365 Web App. A brief overview of our Web Phone client, Mobile App, and support resources will also be provided.

Pre-Recorded Webinar for Office Managers: Getting the Most From Level365 Service

This On-Demand video provides information, resources, and knowledge to those who have “Office Manager” access with Level365 service.

 

Learn more about the options you have with our service to help better support your internal team.


Video Guides to your desk phone

Yealink Phones

These short, tutorial videos will guide you through using your Yealink desk phone and are perfect for training new employees or just getting a quick refresher on using your phone.

 

Topics include placing a call, transferring a call, placing a call on hold, accessing voicemail, 3-way conferencing, and more.

Polycom Phones

These short, tutorial videos will guide you through using your Polycom desk phone and are perfect for training new employees or just getting a quick refresher on using your phone.

 

Topics include placing a call, transferring a call, placing a call on hold, accessing voicemail, 3-way conferencing, and more.

Need training for more than
10 employees?

Customers have the opportunity to book a private webinar customized for your company’s needs. Contact us to learn more.

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